Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us in the event you have a complaint.
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We, us, our |
SSE Photo Video. |
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Personal information |
Any information relating to an identified or identifiable individual |
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Categories of Personal Information |
Specific Types of Personal Information Collected |
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Personal Identifiers |
Name, address, phone, email, fax. |
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Order Information. |
In addition to Personal Identifiers, we also collect information about your orders and any information you provide us about third-parties to whom you are giving gifts (e.g., their name, address, phone, email, or fax).
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Internet or other electronic network activity information. |
IP Address, URL, browsing history, search history, and information your interaction with the website, application, or advertisement. |
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Calls to our call center. |
Personal Identifiers and recordings of your calls with our representatives. |
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Professional or employment-related information |
We collect your Personal Identifiers and other information you provide when you submit an employment application to us online or by email. |
If you do not provide personal information we ask for, it may delay or prevent us from providing products to you.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
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What we use your personal information for |
Our reasons |
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To provide products to you |
For the performance of our contract with you or to take steps at your request before entering into a contract |
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To prevent and detect fraud |
For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you |
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As necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g. under health and safety regulation or rules |
To comply with our legal and regulatory obligations |
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Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies |
To comply with our legal and regulatory obligations |
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Ensuring business policies are adhered to, e.g. policies covering security and internet use |
For our legitimate interests or those of a third party, i.e. to make sure we are following our own internal procedures so we can deliver the best service to you |
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Operational reasons, such as improving efficiency, training and quality control |
For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
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Ensuring the confidentiality of commercially sensitive information |
For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations |
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Statistical analysis to help us manage our business |
For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
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Preventing unauthorized access and modifications to systems |
For our legitimate interests or those of a third party, i.e. to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations |
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Updating customer records |
For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products |
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Ensuring safe working practices, staff administration and assessments |
To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you |
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Marketing our services to: ¾ existing and former customers; ¾ third parties who have previously expressed an interest in our services; ¾ third parties with whom we have had no previous dealings. |
For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers |
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External audits and quality checks |
For our legitimate interests or a those of a third party, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations |
We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your personal information”).
You have the right to opt out of receiving promotional communications from us at any time by:
We may ask you to confirm or update your preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.
We do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
In the preceding 12 months, we have disclosed for a business purpose to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
If you are a data subject in the European Union, you may have the following rights under the GDPR:
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Right to Access |
The right to be provided with a copy of your personal information (the right of access) |
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Right to Rectification |
The right to require us to correct any mistakes in your personal information |
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Right to be Forgotten |
The right to require us to delete your personal information—in certain situations |
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Right to Restriction of Processing |
The right to require us to restrict processing of your personal information—in certain circumstances, e.g. if you contest the accuracy of the data |
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Right to Data Portability |
The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
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Right to Object |
The right to object: ¾ at any time to your personal information being processed for direct marketing (including profiling); ¾ in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests. |
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Right Not to be Subject to Automated Individual Decision-Making |
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner's Office (ICO) on individual rights under the General Data Protection Regulation.
Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.
If you choose to contact us directly (i.e., outside of logging in to your account on our website), you will need to provide us with:
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
